TECHNICAL SUPPORT
Proactive support from your trusted provider you can rely on.
» SES provides a unique Techncial Support Experience for your project with a diversified and mobility team that can support your project closely with a high presence in Africa. »
WORLD-CLASS TECHNICAL SUPPORT SERVICES
Our Service and Support team are here to help you run your operations more efficiently while reducing the time and cost involved in keeping up with the latest technologies.
SES is pleased to offer the following services:
Consulting Services
Pre-sales support
Remote support service via phone, email and team viewer
On-Site Intervention
Technical Support
System Commissioning
System integration planning
Project Management
System Design and Planning Services
Installation & Setup Supervision
Radio Programming Service
Site-Acceptance Test
Technical Training
OUR MAINTENANCE CONTRACTS TO SECURE YOUR ACTIVITY
All our installations are equipped with state-of-the-art computer systems that can be remotely managed. We handle their maintenance, especially thanks to scheduled updates that allow you to benefit from the most reliable and secure technology. Remote control of your installations represents a major advantage that allows you to manage your activity with peace of mind. When a technical problem cannot be resolved remotely, we deploy our teams on site.
A SECURE SYSTEM
Clients can rely on a secure system with around-the-clock proactive remote networking monitoring and management, truly maximizing its infrastructure and availability.
A SECURE SYSTEM
Clients can rely on a secure system with around-the-clock proactive remote networking monitoring and management, truly maximizing its infrastructure and availability.